Privacy Policy

Last updated: March 14, 2026

This Privacy Policy describes how MANUCELLA (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase through our website (wildoakboutique.com) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.


1) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date, and take any additional steps required by applicable law.


2) How We Collect and Use Your Personal Information

To provide the Services, we collect (and have collected over the past 12 months) personal information from a variety of sources. The personal information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use personal information to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms and policies, and protect or defend the Services, our rights, and the rights of our users or others.


3) What Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked with you.

Information We Collect Directly from You

Information you submit through the Services may include:

  • Contact details (e.g., name, address, phone number, email)
  • Order information (e.g., name, billing address, shipping address, payment confirmation, email, phone number)
  • Account information (e.g., username, password, and other security-related information)
  • Shopping information (e.g., products viewed, added to cart, added to wishlist, or purchased)
  • Customer support information (e.g., information you include in communications with us)

Some features may require certain personal information. If you choose not to provide it, you may not be able to use certain features of the Services.

Information We Collect Automatically

We may automatically collect information about your interaction with the Services through cookies, pixels, and similar technologies, such as:

  • Device type and operating system
  • Browser type and settings
  • IP address and approximate location
  • Referral source
  • Pages viewed, time spent, clicks, and browsing behavior
  • Interaction with emails and advertisements

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services (e.g., Shopify)
  • Payment processors that process transactions
  • Shipping and fulfillment providers that deliver orders
  • Marketing and analytics partners when you interact with ads, emails, or tracking technologies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.


4) How We Use Your Personal Information

We may use personal information for the following purposes:

Providing Products and Services

We use personal information to perform our contract with you and provide the Services, including to:

  • Process payments and confirm orders
  • Fulfill purchases and arrange shipping
  • Send notifications about account activity, purchases, returns, or order updates
  • Create, maintain, and manage your account
  • Facilitate returns and provide customer support

Marketing and Advertising

We may use personal information to market and promote the Services, including to:

  • Send promotional communications by email or SMS where permitted by law
  • Show you advertisements on our Site and other websites
  • Measure and improve marketing campaign effectiveness
  • Tailor content and promotions to your interests

You may opt out of marketing emails at any time using the unsubscribe link in our emails or by contacting us.

Security and Fraud Prevention

We use personal information to detect, investigate, or take action regarding suspected fraudulent, illegal, or malicious activity. If you create an account, you are responsible for keeping your credentials confidential.

Communicating with You and Service Improvement

We use personal information to provide customer support and improve the Services, including responding to inquiries, troubleshooting issues, and improving the Site experience.


5) Cookies

Like many websites, we use cookies to operate and improve the Services, including remembering preferences, running analytics, and understanding how users interact with the Site.

For information about Shopify-related cookies, please refer to Shopify’s cookie policy:
https://www.shopify.com/legal/cookies

We may also allow third-party advertising and marketing partners to place cookies, pixels, or similar technologies on the Site to help deliver relevant ads and measure performance.

You can control cookies through your browser settings. Disabling cookies may affect certain Site functions.


6) Sharing Your Personal Information

We may share personal information with third parties for legitimate business purposes, including:

  • Service providers (e.g., hosting, analytics, payment processing, fulfillment)
  • Marketing and advertising partners
  • Professional advisors (e.g., legal, accounting)
  • Authorities where required by law or to protect rights and safety

We do not sell your personal information in exchange for money. However, certain disclosures for advertising purposes may be considered “sharing” under some privacy laws.


7) Third-Party Websites and Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third parties. Please review their privacy policies independently.


8) Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 13 years of age (or under the minimum age required by applicable law). If you believe a child has provided personal information to us, please contact us.


9) Data Retention

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we take reasonable steps to delete or anonymize it.


10) Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access personal information we hold about you
  • Request corrections or updates
  • Request deletion (subject to legal and operational retention requirements)
  • Opt out of marketing communications
  • Restrict or object to certain processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the contact details below.


11) International Users

Your personal information may be processed outside of your country/region, including in jurisdictions with different privacy laws. Where required, we use safeguards for international transfers as required by applicable law.


12) Contact

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

MANUCELLA
Email: [email protected]